Unleash Agent Productivity with Seamless CRM Integrations
Eliminate app-switching, automate workflows, and boost First Call Resolution with our specialized Amazon Connect CTI
connectors. Keep your agents working efficiently in their familiar CRM environment.
1
GoHighLevel Connector
Embedded Amazon CCP within
HighLevel interface with auto
screen pop and one-click call
controls. Reduce handle times with instant customer context.
14-day free trial with pay-per-seat pricing
2
Microsoft Dynamics Integration
CIF 2.0 & omnichannel support
with click-to-call functionality across Leads, Accounts, and Contacts. Includes pause/resume
recording for compliance.
Available on Microsoft AppSource
with transparent licensing
3
HubSpot CTI Connector
In-app call handling with AIpowered insights including
transcription and sentiment
analysis. Supports omnichannel
communication with SSO
integration.
7-day trial with no setup costs
Why Choose Fegitech?
- 24/7 proactive monitoring and expert support
- AWS-certified DevOps expertise with CI/CD pipelines
- Seamless migration services to Amazon Connect
- WhatsApp integration with chatbot handoff capabilities
Our integrations keep agents productive by eliminating the
need to switch between applications, resulting in faster customer resolutions and improved satisfaction scores.
