Fegitech Vision: Transform Your Amazon Connect Contact Center
Gain comprehensive visibility into your contact center performance with
Fegitech Vision’s real-time wallboard analytics for Amazon Connect. Our
intuitive dashboard delivers both live and historical insights into critical
metrics that drive customer satisfaction and operational efficiency.
360° Contact Center Visibility
Track agent performance metrics, identify queue bottlenecks, and ensure SLA compliance with real-time dashboards tailored to your business needs.
Smart Alerts & Thresholds
Receive visual and audio notifications when critical KPIs fall outside acceptable ranges. Customize triggers to match your specific business rules.
Seamless Integration
Works with Amazon Connect, Salesforce, HubSpot and more. Pull comprehensive data for better decision-making with no setup fees.
14-Day Free Trial Available - Experience how Fegitech Vision can reduce call abandonment, improve agent productivity, and maintain SLA compliance.
Lower Abandonment
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Improved Efficiency
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Improved Efficiency
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