Services

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Transform Customer Service with MultiLanguage Chat for Amazon Connect

Transform your customer support experience with MultiLanguage Chat for Amazon Connect, enabling seamless, real-time communication in over 100 languages.

Unleash Agent Productivity with Seamless CRM Integrations

Eliminate app-switching, automate workflows, and boost First Call Resolution with our specialized Amazon Connect CTI connectors. Keep your agents working efficiently in their familiar CRM environment.

Transform Customer Experience with AI Chatbots

Powered by advanced natural language processing, these chatbots can understand customer intent, answer questions, resolve common issues, and seamlessly hand off to live agents when needed.

SuiteCRM: Transform Your Customer Relationships

A comprehensive look at how this powerful open-source CRM solution can revolutionize your business operations and customer engagement.

Fegitech Vision: Transform Your Amazon Connect Contact Center

Gain comprehensive visibility into your contact center performance with Fegitech Vision's real-time wallboard analytics for Amazon Connect.

Fegitech AI Voice Agent

Revolutionize your customer conversations with intelligent, human-like voice interactions available 24/7.

Networking

We design and implement secure, scalable networking solutions that ensure seamless communication, increased productivity, and reliable data flow for businesses of all sizes—supporting growth with expert infrastructure management.

Web Development

Our web development services deliver responsive, high-performance websites tailored to your brand. From design to deployment, we build digital experiences that engage users and drive measurable business success.

IT

We offer comprehensive IT support, system integration, and tech consulting to streamline operations. Our team ensures your technology infrastructure is reliable, secure, and optimized for maximum efficiency.

Software

We develop custom software solutions that solve real business challenges. From initial concept to final deployment, our software is scalable, intuitive, and tailored to meet your specific operational needs.

Hardware

We supply, configure, and maintain reliable hardware systems, ensuring performance, durability, and compatibility. Our hardware services support your business’s core functions with the latest technology and expert installation.

Clients We Worked With

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Our Core Solutions

1. Technology Retail & Hardware Solutions
Business-grade laptops, workstations, servers, networking infrastructure, peripherals, and licensed software—delivered with competitive pricing and volume discounts.

2. IT Consultancy & Digital Services
From cloud migration and cybersecurity assessments to software implementation and IT audits, our certified consultants turn technology into a strategic advantage.

3. Customer Engagement Platforms

  • SuiteCRM Solutions – Fully customized, open-source CRM with automation, real-time dashboards, and omnichannel integrations.
  • AI Voice Agents – Natural, multilingual, always-on customer service.
  • Contact Center Intelligence – Real-time and historical analytics for Amazon Connect.
  • Seamless CRM Integrations – GoHighLevel, Microsoft Dynamics, HubSpot, and more.
  • Cloud Contact Center Migration – AWS-certified, rapid deployment, scalable solutions.
  • WhatsApp Business Integration – Rich media messaging, visual IVR, and chatbot capabilities.